Mobile Crisis Intervention Core Training Series: Understanding the Crisis Response, Crisis De-escalation, and Therapeutic Crisis Intervention

Training Description:

The Mobile Crisis Intervention Core Training Series is 3-hours and comprised of three learning sessions. One session each on: understanding the crisis response, crisis de-escalation, and therapeutic crisis intervention. Understanding the crisis response provides a basic understanding of how the crisis is experienced in the brain and body and the crisis team’s overarching approach when responding to the crisis. Crisis de-escalation provides learners with an understanding of various strategies to help an individual move from a heightened state of arousal to a calmer state. Therapeutic crisis response covers key components of building rapid rapport, engaging in crisis assessment, providing stabilization, and co-creating an intervention plan. Together these three learning sessions weave in concepts from trauma-informed care, harm reduction, equity, and inclusion. They provide a foundational base of knowledge for responding to a behavioral health crisis.

Training Objectives:

After participating in this training participants will be able to:

  1. Describe crisis and its impact on the body
  2. List ways to stay grounded before, during, and after crisis
  3. Describe the escalation and de-escalation processes
  4. List three core components of a therapeutic crisis intervention
  5. List key factors for providing an individualized crisis intervention

Continuing Education Credits:

Discipline Approval Statement
Licensed Social Worker This program has been approved for 3 Social Work Continuing Education hours for re-licensure, in accordance with 258 CMR. NASW-MA Chapter CE Approving Program, Authorization Number D91606.
Licensed Psychologist CE credits for psychologists are provided by the Spiritual Competency Academy (SCA) which is cosponsoring this program. The Spiritual Competency Academy is approved by the American Psychological Association to sponsor continuing education for psychologists. The Spiritual Competency Academy maintains responsibility for this program and its content. For questions about receiving your Certificate of Attendance, contact Berkshire AHEC at For questions about CE, contact Spiritual Competency Academy at 3 CE Hours.
MA Licensed Mental Health Counselor This program has been approved for 3 Category I MaMHCA hours for re-licensure in accordance with 262 CMR. MEACP Authorization 24-0071. 
MA Licensed Alcohol and Drug Counselor This course has been approved by the Department of Public Health, Bureau of Substance Abuse Services/LADC Unit for 3 contact hours for Licensed Alcohol and Drug Counselors and Assistants.
MA Registered Nurse Program meets the requirements for nursing contact hours as specified by the Massachusetts Board of Registration in Nursing 244 CMR 5.04
MA Licensed Marriage and Family Therapist This activity has been certified by NEAFAST on behalf of the Massachusetts Board of Registration of Allied Mental Health & Human Services Professions, for LMFT professional continuing education. Certification # PC- 042175.
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Please allow 3-4 weeks for email delivery of any CE Credit certificates from Berkshire AHEC, the CE Credit provider.