Training Description:
This 45-minute module will offer information and practical strategies to assist plans and providers in providing culturally competent care and services to One Care enrollees. Cultural competence includes skills and practices related to race, ethnicity, sexual orientation, religion, and disability.
Training Objectives:
After participating in this training participants will be able to:
- Identify ways to elicit the perspective of individuals served
- Apply ways to effectively and sensitively communicate with individuals regarding their health needs