Telehealth Best Practices

Training Description:

This 1-hour training describes best practice guidelines for providing client care in a virtual setting. Telehealth has broken many barriers to care and has improved behavioral health access. We as clinicians can focus on the advances of this health care delivery if this is the best option for the client. We can work to establish relationships to improve client engagement and trust to better our clinical practice. As technology advances, we have a responsibility to remain current with state regulations and innovative ways to offer the best clinical care.

Training Objectives:

After participating in this training, participants will be able to:

  1. Describe ways to ensure HIPAA in a virtual environment. ​
  2. Explain responsibility to state guidelines. ​
  3. Discuss attention to informed consent. ​
  4. Describe client safety planning. ​
  5. Explain the benefits and challenges of virtual care. ​
  6. Demonstrate ways to provide tools and empower client skills with advances in technology

Continuing Education Credits:

Discipline Approval Statement
Licensed Social Worker


Licensed Psychologist

CE credits for psychologists are provided by the Spiritual Competency Academy (SCA) which is co-sponsoring this program. The Spiritual Competency Academy is approved by the American Psychological Association to sponsor continuing education for psychologists. The Spiritual Competency Academy maintains responsibility for this program and its content. For questions about receiving your Certificate of Attendance, contact Berkshire AHEC at For questions about CE, contact Spiritual Competency Academy at 1 CE Hour(s). 

MA Licensed Mental Health Counselor  
MA Licensed Alcohol and Drug Counselor This course has been approved by the Department of Public Health, Bureau of Substance Abuse Services/LADC Unit for 1 contact hours for Licensed Alcohol and Drug Counselors and Assistants. 
MA Registered Nurse Program meets the requirements for nursing contact hours as specified by the Massachusetts Board of Registration in Nursing 244 CMR 5.04 
MA Licensed Marriage and Family Therapist  
Continuing Education logo

Please allow 3-4 weeks for email delivery of any CE Credit certificates from Berkshire AHEC, the CE Credit provider.